FAQs
Frequently asked questions
Any questions you might have will be answered here.
In case you are still missing an answer to your question, don’t hesitate to contact us directly.
Classes
We offer group classes for kids aged 5-10 years, teens aged 11-17 years and Adults
One lesson takes 60 minutes. We recommended being there 10 minutes early to put on the roller skates and make yourself ready to start.
We will announce at least 2 hours in advance if the lesson will be cancelled or rescheduled. If you don’t hear from us the lesson will be held.
It is very individual and varies from person to person. We usually see the first improvements after three to five lessons.
The more often you visit the class the faster you will learn. We recommend two times per week to align with the course and have good learning progress.
Equipment
Yes, for safety and to avoid injuries it is mandatory to wear protective equipment. This includes a helmet, knee pads, elbow pads and wrist pads.
To participate in the course, you must have:
- Any kind of skates (quads or inline skates)
- Protective equipment (helmet, knee pads, elbow pads, wrist pads)
We recommend:
- Enough water to drink (plastic bottle)
- Sport clothes
- Sneakers
- And a lot of energy for the session 🙂
It comes down to your personal preference. Both types are great but have slightly different use cases. From our experience, inline skates are easier to handle for beginners.
In general, inline skates are better for fast riding, are usually more lightweight than quads and more stable.
Quad skates are more agile and often used for artistic skating.
Pricing & Monthly Passes
The passes for two lessons a week can be used for two people to join one time a week together.
The passes for one lesson a week can only be used for one person.Â
From the day of purchase, the pass starts to be valid for the selected time period (1 Month/3 Months) and can be used to book the lessons.
Depending on your purchased pass you can join:
- 1 Month/1 Session – 4 Lessons
- 1 Month/2 Sessions – 8 Lessons
- 3 Months/1 Session – 12 Lessons
- 3 Months/ 2 Sessions – 24 Lessons
After the purchase, you will get a code. To join any class you must book it on our booking page. In the booking process, you must use the code to claim the lessons from your subscription.
Payments can be made by credit card or PayPal in the booking process on our website.
You must pay for the lesson as soon as you make the booking.
Classes and Monthly Passes can not be cancelled or refunded. Reschedules are possible 24hrs before the beginning of the lesson.
When the lesson can not be held due to bad weather your booking will be rescheduled and you get informed.
Bookings
The classes can be payed by credit card or PayPal in the booking process.
Classes and Monthly Passes are not refundable and can not be canceled. Reschedules are possible 24hrs before the beginning of the class.
When the class can not be held due to bad weather or other reasons your booking will be rescheduled.
It might happen that your confirmation E-Mail landed in your spam folder. Please double-check and mark the E-Mail as no spam. The following E-Mails should go directly into your regular mailbox.Â
